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Crystal Adwards
L-R Barbara Thomas, Crystal Edwards, James Morrell, Karen Hargrove, and Sheila Carthon

The 47th Black Achiever's Awards ceremony was held on Saturday, October 5, at the Buffalo Grand Hotel Center in downtown Buffalo, which hosted over 1,000 attendees. NFTA's own Crystal Edwards was a proud recipient of an outstanding achievers award. This annual event recognizes the talents, inspiration, and quality achievements of African Americans within our great community.

Crystal was honored for her many professional accomplishments including her role as Metro's Manager of Customer Service, where she oversees three customer service call centers and provides high quality care to Metro passengers. Outside of the office she helps young individuals that are entering the workforce with resume writing and interview guidance. 

About her recognition, Crystal said: “This is such an honor and a blessing to receive this award. I love that I have the opportunity to serve our riding community on a daily basis. I am also grateful to work with such amazing people at the NFTA."

Please help in congratulating Crystal on her extraordinary achievement.