The Authority manages both the Buffalo Niagara International Airport (BUF) and the Niagara Falls International Airport (IAG). BUF is the primary airport for passenger and cargo flights in Western New York, while IAG primarily functions as a general aviation airport and offers some scheduled charter services. Additionally, IAG, which is shared with a military base, serves as the reliever airport for BUF, as designated by the Federal Aviation Administration (FAA).
BUF Airport is Looking For Volunteer Ambassadors
If you would like to help welcome travelers from all over the world to our region, you’d enjoy being part of our volunteer Ambassador Team at the Buffalo Niagara International Airport!
What You Need:
- Friendly, outgoing, and possessing a positive attitude.
- A willingness to assist traveling passengers, demonstrated patience, and strong communication skills are essential.
- An eagerness to learn about and become familiar with the airport, as well as the tourist and cultural offerings in Buffalo and Niagara Falls, is essential.
What You'll Do:
Our volunteers serve as information resource specialists, equipped to assist passengers with finding their way, checking flight status, claiming baggage, locating gates, arranging ground transportation, and handling lost and found items. They also provide directions for visitors to our region.
Benefits:
This fulfilling role enables you to assist travelers by providing directions, answering questions about local attractions, and helping with airport navigation, while also offering a flexible schedule and the opportunity to be part of an energetic environment.
How to Get Involved:
If you are interested in learning more about the program and joining our team, please call our Customer Service Office at 716-630-6025. We look forward to hearing from you!