The Facilities team assures that the Buffalo Metropolitan Transportation Center (MTC), Niagara Falls Portage Road Transit Center/Buffalo Operations Control Center (OCC), Niagara Falls Transportation Center (NFTC), 1404 Main Street, and other properties are in good working order. This is achieved by maintaining HVAC, plumbing, electrical systems, egress, building envelope, and responding to operating personnel requests.
The Facilities team performs cleaning, maintenance, and repair functions throughout the Buffalo Niagara region at all departmental-run facilities.
If you have a request for facilities maintenance, please email facilities.help@nfta.com.
Facilities/Property Team
Rick Hanulewicz, Manager, Facilities & Property
O-716-855-7412 M-716-548-4532
Beth Clark, Business & Property Specialist
O-716-855-7413
Daniel Brody, Facilities Manager - MTC
O-716-855-7345 M-716-359-4215
Erik Willers, Facilities Manager
O-716-855-7411 M-716-548-4621
Maintenance Team
Allen Hemingway, Senior Maintenance Technician/Leader
Michael Buxton, Senior Maintenance Technician
Ken Burns, Senior Maintenance Technician
Rocco Vaccaro, Maintenance Technician
Jim Stevenson, Maintenance Technician
Custodians
Shirell Hughes, Team Lead 1st shift
Rafael Marquez, Team Lead 2nd shift
Tomas Riveria
Isaiah Washington
Hector Lozada
Alicia Lapiara-Cohen
Ernie Desimone
Chad Thompson
Kyfha Cylar
Donald Turner
Jeff Paonessa
Sean Burke
Cinthia Marquez
Shaniqua Allen
Work Orders
Please submit work requests to: