6/17/2020 9:00:00 AM
It's important to have a primary doctor who can help you stay healthy and provide services when you are sick. With a primary doctor on file, BlueCross BlueShield of Western New York can accurately process your claims and help you get the care you deserve. Whether you are choosing a primary doctor for the first time or need to change your current one, it's easy to do.
- Select a Primary Doctor
- Login to your member account, then enter a provider name, specialty, or browse by category. You can also refine your search by location, distance, gender, and more. Your results will be displayed by distance closest to you.
- In the results, eligible Primary Doctors will be labeled as PCP. If you are sure this is the doctor for you, click on "select as your PCP."
- Confirm your selection by clicking OK.
- If you have dependents, you can then choose whether to select this doctor as your own, or for a dependent. Subscribers can choose a primary doctor for dependents under 18-years of age.