We are thrilled to announce that Jacob Lombardo has been promoted to System Administrator.

Jacob joined our Helpdesk team last June and quickly demonstrated his outstanding skills in front-end user operations. Over the past year, he has gained valuable insights into our IT processes and systems management. He has also played a key role in several complex IT projects, further enhancing his understanding of our back-end operations.

In addition, Jacob holds a Bachelor of Science in Computing and Information Technology and has completed various internships at RIT and DiVal Safety, where he worked as a Junior System Administrator and IT Intern.

Please join us in congratulating Jacob on this well-deserved promotion!