A significant change to Metro's fare collection system is set to take effect on November 1, 2023.  We will be activating the fare gates on the Metro Rail, making way for MetGo, its contactless payment solution.

The decision to activate the fare gates marks a pivotal moment in the our commitment to modernizing and streamlining the public transportation experience for all. MetGo provides an enhanced convenience for riders as an additional way to pay.

Key changes include:

• Fare Gates- Valid payment is required to enter and exit below ground stations. All below -ground transit gates will activate November 1^st.
• Child Fares- Children 9 and under ride free with a paying adult up to 3 children.
• Day Passes- Day passes will no longer be sold on the bus. Using stored value on your MetGo account will ensure users get the best value, never paying more than $5 per day.
• Reduced Fare Cards-Reduced fare passengers must have an official NFTA-Metro issued reduced fare card to get a discount. Cards can be picked up at the customer service center at 181 Ellicott Street Buffalo N.Y. 
• To prepare for this transition, riders can expect to see educational materials, station staff available to answer questions, and signs to help them navigate. The NFTA is dedicated to improving the quality of life in the community by offering reliable and sustainable public transportation.

Note:  All Employees will be receiving MetGo passes to be used on Metro Bus/Rail.  This new MetGo pass is only for transit use, you will still need to use your standard ID to access various buildings.