The New York State Department of Veterans’ Services announced the installation of a new digital Veterans Welcome Center Kiosk inside Buffalo Airport. The kiosk will provide an interactive and user-friendly resource for Veterans, Service Members, and Military Families to learn about the benefits earned by their service. 

This new kiosk will be the fifteenth Veterans Welcome Center Kiosk deployed in high-traffic locations throughout the state, providing a non-traditional but highly beneficial form of specialized assistance to all who have served our state and nation.  Earlier this year, New York State received the national Pillars of Excellence Award from the Secretary of the United States Department of Veterans Affairs in recognition of the success of this project, which began in 2022 as an initiative highlighted in Governor Kathy Hochul’s State of the State message and has steadily continued successfully ever since.   

The new kiosk will stand near Buffalo Niagara International Airport’s WNY Freedom Lounge, building upon the welcoming environment that the Freedom Lounge creates for traveling Service Members and Veterans. Run by a not-for-profit organization, the Freedom Lounge offers comfortable seating, snacks, Internet connectivity, reading material, and more to boost the morale of Service Members and Veterans traveling through Buffalo.  

To assist individuals with accessing the local, state, and federal benefits earned through their military service, please make an appointment with a Veterans Benefits Advisor with the New York State Department of Veterans' Services at 888-838-7697 or online.