NFTA's own Rachel Maloney Joyner, Manager, Bus and Special Service Operations, has been selected as one of Mass Transit’s 40 under Forty.

Mass Transit recently posted an article about Rachel. Please see an excerpt below:

'Rachel is an ambitious woman in transit who can see things from various vantage points, connect the dots and always consider the human aspect of every decision.  She knew in graduate school that transit would be her future as she quickly learned it is the great connector that can truly transform a community and its people. With more than a decade of service to the industry, she brings experience in planning projects, facility construction, grant management, public engagement, policies and regulations, and operations.  

In 2009, she began working at the EMTA in Erie, Pa., as the paratransit manager and moved into the role of grants and planning manager, overseeing the planning and design of the joint operations facility project. She’s been with the NFTA since 2012, continuing to prove diligent and industrious, as evidenced by her progressive work responsibilities and rapid ascension within the authority. Her roles include senior transportation planner, planning project manager for the Metro Rail Expansion Project, and her current role of manager of bus and special service operations.      

Initially, she succeeded in managing JARC and New Freedom grants and establishing and facilitating the Citizens Advisory Committee (CAC). The goal of the CAC was to bring together and build relationships with 25 organizations and riders to advise NFTA-Metro and the board of commissioners on issues facing riders and ongoing initiatives. She carried out the Metro Rail Expansion, the biggest proposed capital project in the agency’s history, through an alternatives analysis and environmental review; helped plan the redevelopment of the light-rail transit facility, a historic train shed called the DL&W; worked on various corridor projects, and a project called Go Buffalo Mom that helps at-risk moms save for a transit pass to attend their prenatal doctors’ appointments.

Rachel now finds herself responsible for the success of more than 500 operators, supervisors, and station managers for fixed route and paratransit.'

Rachel loves what she does and is a role model for women throughout the NFTA. Please join in congratulating her on this great achievement.