The feedback below is from customers, highlighting the exceptional service provided by our drivers across various routes and trips throughout the month of September. 

• The customer states that the driver provided excellent customer service and a safe commuting experience.
• The caller states that the operator did a great job operating the train.
• The call stated a customer with a cane was assisted by an operator (5268) in entering the railcar from the University station.
• The customer stated they just observed an operator give amazing, clear, and kind instructions to a group of tourists getting off the 24, on how and where to catch the 40. They popped onto tell him, but wanted to let us know as well. 
• The customer states that as they entered the bus, the operator asked others to clear the aisle for safety.
• The customer appreciates the bus operator for being courteous and having patience with them; for a visually impaired person, this allows them to sit before the bus moves. Not risking her falling.
• The caller states that the driver went above and beyond for her, waiting for her to board the bus.
• This driver made up for all of it, was kind, courteous, and very helpful, sympathizing with customers and following the supervisor's instructions. The customer was very pleased and wanted to point that out.
• The customer states that the operator on the 64 bus provides excellent customer service and a peaceful ride home.