The NFTA has again partnered with the American Bus Benchmarking Group (ABBG) and the Group of North American Light Rail Systems (GOAL) for our annual Metro Customer Satisfaction Survey.  

The insights gained from this survey will help us further understand how our services compare with those of similar transit systems and identify areas for improvement and growth. If you use Metro Bus or Rail, even occasionally, we hope you will take a moment to provide your valuable feedback. You can access the survey using the QR in the image or by visiting metro.nfta.com. 

The survey will run through May 19, 2025. Your responses have a significant impact on fueling system improvements and growth.