Welcome to the NFTA and NFTA-Metro Family!

We are thrilled to have you join our team at the Niagara Frontier Transportation Authority! As part of an organization dedicated to keeping Western New York moving, you’re stepping into a vital role that supports the community we serve.

At the NFTA and NFTA-Metro, we’re more than just transportation—we’re about connecting people, uplifting communities, and driving positive change. Whether it’s through our commitment to safety, sustainability, or our involvement in local causes like food drives and community events, your contributions will make a difference.

Let’s get started—welcome aboard!

This page has all the details and information you need as a new employee. If you have any questions, please email Human.Resources@nfta.com or call (716) 855-6500.

MetGo

As an NFTA or NFTA-Metro employee, you would have been provided a MetGo transit card upon hire. Using this card, you can ride the bus and rail for free, any day, at any time. Below are some resources to help you navigate Metro:

Learn more about MetGo

How to ride Metro

Plan your commute

Resources and Opportunities

Keep up with NFTA and Metro!

Follow NFTA and Metro on social media to stay in the loop with everything we're doing.

Here's where to find us.